Returns & Refunds policy
Khalibags Refund Policy
At Khalibags, we strive to ensure your complete satisfaction with every purchase. Please take a moment to review our detailed refund policy:
1. Refunds for Damaged Products
If your product arrives damaged, we want to make it right. Here’s how to proceed:
- Notification: Please contact us within 7 days of receiving your item. You can reach us via [insert contact method].
- Documentation: To process your refund, we require clear photos or a video of the damaged item. This helps us ensure quality control and improve our services.
- Refund Process: Once we receive the required documentation, we will initiate your refund within 7 days. Please note that a 6% processing fee will be deducted from the total amount refunded.
2. Return Policy
Our return policy is straightforward:
- Time Frame: You have 7 days from the date of delivery to initiate a return for damaged products only.
- Condition of Items: All returned items must be in their original condition, unused, and with all packaging intact.
3. Change of Mind
At Khalibags, we believe in transparency:
- No Returns for Change of Mind: Unfortunately, we do not accept returns for change of mind. Before shipping, we provide a video confirmation of the product to ensure that you are satisfied with your selection.
4. How to Request a Refund
To request a refund for a damaged product, please follow these steps:
- Contact Us: Reach out to our customer service team at [+1 (509) 213-4535].
- Provide Details: Include your order number, a brief description of the issue, and attach any relevant photos or videos.
- Receive Confirmation: We will review your request and respond within 48 hours.
5. Processing Your Refund
Once your refund is approved:
- The refund will be processed back to your original payment method within 7 days, minus the 6% processing fee.is not refundable
6. Contact Us
If you have any questions about our refund policy or need assistance, please don’t hesitate to reach out:
- Email: [khalibags8@gmail.com]
- Phone: [+1 (509) 213-4535]
We are Providing 24/7 Customer Support
Contact Infos:
Customer Support:-24/7-
Email: contact@khalibags8.com
Phone: +1 (509) 213-4535
Address:
2626 Briarwood Road
City: Bellevue
State: Washington